Case study · 04
Vector Fleet
Live logistics exception board
| Lane 4 | DXB → JED | Delay | T-12 |
| Lane 9 | AUH → RUH | On time | T+2 |
| Lane 1 | SHJ → MCT | Exception | Now |
| Lane 6 | DXB → BAH | On time | T+8 |
Overview
A dispatch board plus a driver companion for status and proof of delivery.
Challenge
The map looked live. The truth was a phone tree.
Objectives
- Exception queue
- Driver capture
- ETA honesty
Strategy
Surfaces that rank problems, not vehicles.
UX approach
Map as context, list as the work. Mobile capture with fat targets.
Features
Exception ranksPOD captureLane healthShift notes
Product surfaces
| Lane 4 | DXB → JED | Delay | T-12 |
| Lane 9 | AUH → RUH | On time | T+2 |
| Lane 1 | SHJ → MCT | Exception | Now |
| Lane 6 | DXB → BAH | On time | T+8 |
Exception
Priority queue
3 items need you
Open board
Results
Dispatchers spent less time hunting delayed loads (demo narrative).
Placeholder logistics quote. Replace before production.